Lesson 5: Set up Your Professional Business Phone Number

Module 19: Managing Your eCommerce Business (Sales, Customer Service, and Order Fulfillment)

Lesson 1: How To Use Gmail labels and Filters to Organize Your Inbox (7:55)
Lesson 2: How To Fulfill Orders, Handle Backorders, and Handle Returns/Refunds (22:57)
Lesson 3: How To Sell Alternative Products To Customers If A Product Is Out-Of-Stock (13:32)
Lesson 4: How To Handle Warranty and Shipping Damage Issues (23:03)
Lesson 5: How To Use Shopify Order Tags and Tabs To Stay Organized For Follow-Up and Daily Workflow (5:11)
Lesson 6: How To Use Shopify As A CRM (Customer Relationship Management) Software (5:22)
Lesson 7: How To Focus On Solving Problems (Solution Selling) (10:51)
Lesson 8: How To Close Sales Over The Phone (12:40)
Lesson 9: How To Use Boomerang Gmail App For Follow Up Reminders (4:17)
Lesson 10: How To Deal with A "Shopify Payments On Hold" Notice (1:51)
Lesson 11: How To Create a Draft Order (4:26)
Lesson 12: How To Update Products When Out Of Stock Or Discontinued (5:43)
Lesson 13: How To Fix Second Add-To-Cart Button Variant "Default Title" (1:24)
Lesson 14: How to Fix Types, Tags, Collections, Titles and Menus (27:36)
Lesson 15: How To Create "Professional" Custom Quotes for Business Customers (1:37)
Lesson 16: How to Set Up Accounts with Freight Brokers So You Get The Best Price On Shipping Costs (52:53)
Lesson 17: How to Educate your Customer on Freight & Adding Upgraded Shipping Options to Products (34:58)
Lesson 18: How to Create A Bill Of Lading in Freight Club (10:19)
Lesson 19: How to Create Delivery & Receiving Videos (7:04)
Lesson 20: How to Charge Sales Tax for One Supplier in One State (5:29)
Lesson 21: How to avoid showing coupons for a specific suppliers products (5:36)
Lesson 22: Expert Sales Training